Return to Help Index
Order Status
Has my order shipped?
  Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
My order never arrived.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
 

The answer you seek is complicated.


Think about a wait list at a restaurant. You can see how many people are in the waiting area, watch people get up and leave, and look at your position on the list.

It would definitely piss off people if the hostess said, “I am sorry, but we don’t share that information.”

So what is different with our backorders?

We do not have any idea when the manufacture (kitchen) will serve the next meal.

We do not know how many hostess (dealers) are forming another list for the same kitchen and same meals.

We do not know how many meals (guns/scopes/ammo) the kitchen can prepare per day/week or year.

What we do know is that the (kitchen) is still open and they are preparing meals. These meals will eventually be delivered to all those who have placed orders.

We have heard stories about people waiting more than a year for backorders when placed with our competitors. We have also heard about bad experiences, broken promises and selling the same guns, at much higher prices, to customers who did not even have a backorder. We will never do that which is why our backorder program is totally different.

We don’t make money taking your deposits, our backorder prices are exactly the same as in stock prices. Many competitors make money after you lose patience waiting or become disappointed with broken promises. We do not reserve the right to change your price after 30 days, you paid and we will deliver just as soon as we have it.

To give out some number(s), in our case, would be opening the door to customer service nightmares with broken promises and worse build false hopes or excite frustrations that may not be reality.

To answer your question, we don’t make predictions.